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Authenticator login

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  • J Offline
    J Offline
    jmysmk
    wrote last edited by
    #1

    I'm still having issues with this.
    Just took over five minutes to get the right code in and the process is confusing as ever.
    I enter the email then look at the code on my authenticator app and enter it and its wrong, then it changes, and its wrong so on and so forth then I go to the email and enter that and it's wrong then back to the authenticator and finally that code works. I have to be doing something wrong?

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    • ausafrashid94246A Offline
      ausafrashid94246A Offline
      ausafrashid94246
      wrote last edited by
      #2

      Hey! Sorry about the confusion, here are the steps:

      Step-1: You enter your email, you get an email with the code, then you just need to enter the code on this screen:

      Screenshot 2026-10-14 at 12.22.05 AM.png

      Then you will see this screen:

      Screenshot 2026-10-14 at 12.20.46 AM.png

      In this you need to paste the code from your authenticator app (google authenticator or whichever one you chose while setting up 2 FA).

      And then you are good to go. Basically, code from email on the first screen, and code from authenticator on the second screen.

      I get it, it can get a bit of a hassle but 2FA is necessary so that your account stays secure. Let me know if this clears it up. Thanks 🙂

      PS: We are in the process of launching a lot of new features, will keep you updated.

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